Now servicing 19,000+ PIN codes across India

Enterprise-Grade Platform

Complete After-Sales ServiceManagement Platform

25+ integrated modules powering seamless service operations for brands, service centers, technicians, and customers across India

25+
Active Modules
200+
API Endpoints
10K+
Concurrent Users
99.9%
Uptime

Platform Modules

Comprehensive solutions for every stakeholder in the after-sales service ecosystem

Admin Control Center

Powerful tools and features

Real-Time Dispatch System

AI-powered job assignment with live technician tracking and smart routing

Key Capabilities:
  • Live GPS tracking
  • Auto-assignment
  • Route optimization
  • Load balancing

Fraud Detection Dashboard

ML-based fraud prevention with risk scoring and pattern detection

Key Capabilities:
  • Real-time alerts
  • Risk scoring
  • Pattern analysis
  • Investigation tools

Analytics & Insights

Comprehensive reporting with revenue tracking and performance metrics

Key Capabilities:
  • Revenue analytics
  • Performance dashboards
  • Custom reports
  • Predictive insights

Promo Code Management

Advanced promotional campaigns with usage tracking and validation

Key Capabilities:
  • Flexible discounts
  • Usage limits
  • Campaign tracking
  • ROI analytics

Membership Plans

Subscription management with tiered pricing and benefits

Key Capabilities:
  • Multiple tiers
  • Custom benefits
  • Auto-renewal
  • Usage analytics

Payout Management

Automated technician payouts with earnings tracking

Key Capabilities:
  • Auto-calculation
  • Bulk payouts
  • Earnings reports
  • Withdrawal tracking

Built with Modern Technology

Enterprise-grade architecture designed for scale, performance, and reliability

Database

  • • MongoDB (Primary)
  • • Prisma ORM
  • • Redis (Caching)
  • • Real-time sync

Backend

  • • Next.js API Routes
  • • RESTful APIs
  • • WebSocket support
  • • Webhook integration

Frontend

  • • React 18
  • • Next.js 14
  • • TypeScript
  • • Tailwind CSS

Security

  • • JWT authentication
  • • RBAC
  • • Data encryption
  • • Audit logging

Ready to Transform Your After-Sales Service?

Join leading brands across India who trust Servsy for their complete after-sales service operations