About Servsy
We’re rebuilding
Indian after-sales
from scratch.
Verified humans, AI dispatch, photo-evidenced fixes, pay-after-resolution. One platform — for the customer at home, the technician at the door, the partner running the centre, and the brand watching the dashboard.
19k+
PIN codes covered
500+
Cities served
50k+
Customers
2k+
Verified technicians
Our mission
Make after-sales
a category India trusts.
In India, “after-sales” is shorthand for “the worst part of buying anything.” Long waits. Mystery bills. Strangers at your door. Brands that disappear the second the box is opened.
We don’t think it has to be that way.
Servsy is a single platform that brings together verified technicians, brand-authorised service partners, AI-routed dispatch, transparent pricing, and warranty management — designed from the first line of code for the real-world chaos of 19,000 Indian PIN codes.
We want after-sales to feel like the best part of owning the product.
What we believe
Four operating values.
Trust over speed
We will not knock on your door without KYC, PAN, Aadhaar and bank verification. Period.
Skin in the game
Brand contracts have SLA penalty clauses. Customer warranties are written on the invoice. We bet on ourselves.
Built for India
WhatsApp-first. Hindi-first. Pin-code-first. Cash, UPI and card all welcome. India isn't a footnote — it's the brief.
Respect the trade
Technicians are the heroes. We pay them weekly, train them free, and certify them publicly.
How we got here
A short timeline.
- 2022
The frustration
A 4-day wait for a fridge fix. A grey-market part. A bill with no breakdown. Servsy started as a private spreadsheet to fix that.
- 2023
The pilot
First 100 tickets across Mumbai and Pune. First brand contract. First customer who said "I would happily pay double for this."
- 2024
The platform
AI dispatch engine. White-label brand portals. Razorpay X partner payouts. Now in 200+ cities and 14,000+ PIN codes.
- 2025
The network
Verified technician academy. Network intelligence + OCR for legacy partner data. 19,000+ PINs, growing weekly.