Stop running service on Excel.
Start running it on Servsy CRM.
The only after-sales service management software built ground-up for Indian appliance brands. Ticketing, technician dispatch, warranty claims, parts, SLA analytics, GST billing, white-label portals — and a Hindi + English technician app. Free 14-day trial.
Start your 14-day free trial
No card required · Cancel anytime
Built for the messy reality of appliance service in India.
Most global field service management software assumes Stripe payments, English-only technicians, and organised ERP data. Indian appliance brands don't work that way.
Servsy CRM was built inside one of India's largest appliance service networks. Every feature — from QR-based warranty auto-registration to WhatsApp ticket updates to weekly payouts for franchise service centres — exists because we lived the pain first.
Replace your Excel sheet for tickets, WhatsApp groups for dispatch, and month-end chaos for payouts with a single multi-tenant SaaS CRM. Your brand, your subdomain, your data.
What you replace with Servsy CRM
- Excel sheets + Google Sheets for ticket tracking
Unified smart ticketing - WhatsApp groups for technician assignment
Auto-dispatch mobile app - Paper-based warranty & AMC cards
QR-scan auto-registration - Month-end manual payout reconciliation
Automated weekly payouts - "Where's my technician?" calls to support
Live WhatsApp ETA updates - Separate LMS for technician training
Built-in Servsy Academy - Stitched-together dashboards per brand
Multi-tenant isolated workspaces
Everything your after-sales team needs.One login.
12 modules replacing 12 tools. Every one of them is purpose-built for Indian appliance service — from kirana-street service centres to factory warranty teams.
Smart Ticketing & Routing
Auto-assign incoming tickets by pincode, product, technician skill, and current load. SLA clocks start automatically.
Technician Dispatch
Mobile app in Hindi + English, offline mode, GPS-based job board, photo-verified completion, spare-part requests.
Warranty & AMC Claims
Auto-register warranties via QR codes. Handle claims, renewals, upsells. Track warranty cost per product SKU.
QR-Based Warranty
Print QR on cartons. Customers scan → warranty auto-activates → zero "submit your invoice" friction.
SLA & CSAT Analytics
Live dashboards for SLA %, CSAT, technician productivity, cost per ticket, parts wastage, per-state heatmaps.
Service Network Mgmt
Onboard franchise service centres, assign territory by pincode, weekly payouts, performance-based coverage expansion.
GST Billing & Payouts
GST-compliant invoicing, Razorpay subscriptions, automated weekly payouts to service centres and technicians.
WhatsApp + SMS Automation
Booking confirmations, technician ETAs, CSAT requests, warranty renewals — all via WhatsApp Business API and BlessSMS.
White-Label Portals
yourbrand.servsy.in with your logo, colours, support contact. Customer, technician, and service-centre portals fully reskinned.
Technician Academy
Built-in training LMS with AI course generator, Hindi + English content, quizzes, certificates, completion tracking.
Open APIs & Webhooks
REST APIs for ticket creation, warranty registration, technician assignment. Webhook events for every state change.
Multi-Brand Tenants
Running multiple brands? Each tenant is fully isolated — data, users, subdomain, branding, billing — with shared HQ dashboards.
How Servsy CRM works — from signup to scale
7 steps. ~30 minutes. From zero to your first auto-dispatched service ticket.
Sign up your brand in 60 seconds
Pick your subdomain (e.g. acme.servsy.in), enter your contact details, and your tenant is provisioned instantly. No card needed for the 14-day trial.
- •Self-serve signup at servsy.in/crm or /signup-tenant
- •Choose subdomain — 4–32 chars, lowercase
- •14-day trial across all features
- •Auto-login → onboarding wizard
Servsy CRM vs Excel/WhatsApp vs Generic CRMs
12 line-items where India-specific service ops differ from "global SaaS off-the-shelf".
| Feature | Servsy CRM | Excel + WhatsApp | Generic CRM (Zoho/Salesforce) |
|---|---|---|---|
| Setup time | 60 seconds | Weeks | Months |
| Pan-India service network | Built-in | ||
| Hindi technician app | English only | ||
| QR-based warranty auto-registration | Manual | ||
| GST-compliant invoicing | Manual | Add-on | |
| WhatsApp automations | Native | Add-on | |
| White-label subdomain | PRO+ | Enterprise only | |
| REST APIs + webhooks | Enterprise | Premium | |
| Fraud-risk-scoring on warranties | |||
| Multi-brand tenant isolation | Limited | ||
| KYC for technicians + partners | Surepass + Razorpay X | Add-on | |
| Razorpay-based subscription billing | Setup needed |
Plugs into the tools you already use
Pre-wired adapters for the Indian SaaS stack. REST APIs for everything else.
Transparent SaaS pricing. No setup fees.
Plans updated by Servsy admins — what you see is what you pay. Cancel any time.
Three ways to evaluate Servsy without signing up
Watch the 90-second product tour, click around the live sandbox, or book a 1-on-1 demo with our founding team.
Common questions from brand CXOs.
What is Servsy CRM?+
Servsy CRM is India's multi-tenant after-sales service management SaaS, built specifically for appliance brands. It replaces Excel sheets, WhatsApp groups, and fragmented tools with one platform covering ticketing, technician dispatch, warranty, parts, SLA analytics, and customer feedback.
Which brands use Servsy?+
Servsy is used by Indian appliance brands across AC, refrigerator, washing machine, TV, water purifier, kitchen appliance, EV charging, and fitness equipment categories. From D2C startups to 50,000+ ticket/month enterprises.
Can I white-label the technician app and customer portal?+
Yes. On Pro and Enterprise plans you get a custom subdomain like yourbrand.servsy.in with your logo, brand colour, support email and phone. Customers and technicians see only your brand.
Do you integrate with our existing ERP / e-commerce / warranty DB?+
Yes. We offer REST APIs, webhooks, and CSV import for existing catalogues, warranty records, and ticket history. Common integrations: Shopify, WooCommerce, Unicommerce, Zoho, Salesforce, Tally, SAP.
Is Servsy CRM GST-compliant and does it support Indian payments?+
Yes. GST-compliant invoicing, Razorpay-based subscriptions, UPI/NEFT/RTGS payouts to service centres, TDS handling, and downloadable tax reports are built-in.
How fast can we go live?+
Most brands are live in 48–72 hours. The Free plan activates instantly; Pro onboarding includes data import, tenant subdomain, and technician training — typically 5–7 working days.
Do we get a technician training academy?+
Yes — Servsy Academy is included. Assign role-based courses, certify technicians, and generate training certificates. English + Hindi content, mobile-first, AI-assisted course authoring.
48-hour onboarding
Run your after-saleslike a 2026 SaaS company.
Free tier. 48-hour onboarding. Pan-India service network ready when you are.
Trusted by appliance brands across AC, refrigerator, washing machine, TV, water purifier, kitchen, EV charging and fitness equipment categories.