For appliance brands
Your warranty desk,
on autopilot.
Replace your scattered call centres, fragmented dispatch sheets and sleepless ops teams with one premium after-sales platform. Verified technicians, AI routing, SLA dashboards, weekly payouts — built for the real-world chaos of Indian appliance service.
19k+
PIN codes covered
91%
First-visit fix
96%
SLA adherence
+23
Avg NPS lift
48h
Onboarding
24/7
Ops support
What you get
One platform.
Replaces six tools.
Pan-India service network
Brand-authorised service centres in every state, KYC-verified technicians at the last mile.
AI dispatch engine
Composite ranking — distance, workload, rating, brand-authorisation, verification — assigns the right pro in minutes.
Warranty management
QR-coded products. OTP activation. Lifecycle audit trail. AMC and post-warranty plans, in one panel.
Live SLA dashboards
TAT, first-visit-fix, CSAT, NPS — by city, category, technician. Penalty clauses tracked automatically.
Weekly partner payouts
Razorpay X automated UPI/NEFT settlements. TDS handled. Partner ledger reconciliation built-in.
White-label everything
Customer portal, technician app, WhatsApp templates — your brand logo, your colour, your subdomain.
What partners say
Numbers move.
NPS moves.
“
We switched our entire south-india after-sales to Servsy. SLA on first-visit-fix jumped from 62% to 91%. Brand NPS up 23 points in one quarter.
Head of Service
Premium Appliance Brand
“
The AI dispatch alone cut our average resolution time by 38%. The white-label portal made our customers think we built it in-house.
COO
Mid-market Kitchen Appliance Brand
Onboarding
Live in 48 hours.
Pilot in two weeks.
Step 01
Discovery call
Day 0 — 45 minutes
Step 02
Tenant + subdomain setup
Day 1
Step 03
Product + warranty data import
Day 2-3
Step 04
White-label go-live
Day 4-5
Step 05
Pilot tickets
Week 2
Step 06
Full rollout
Week 3+
48-hour go-live
Ready to scale your
after-sales?
45-minute discovery call. Tenant set up in 24 hours. Pilot tickets in two weeks.