Now servicing 19,000+ PIN codes across India

Case Studies

Partner Success Stories

See how leading brands transformed their after-sales service operations and achieved measurable business results with Servsy.

Become a Partner

50+

Brand Partners

35%

Avg Cost Reduction

4.7โ˜…

Avg Customer Rating

42%

Avg TAT Improvement

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Leading Consumer Electronics Brand

Consumer Electronics
Partnership: 6 months
Scale: 50,000+ service calls/year
42%

TAT Reduction

4.6โ˜…

Customer Satisfaction

89%

First-Visit Resolution

28%

Cost Savings

The Challenge

Struggling with inconsistent service quality across Tier 2 & 3 cities with 45% customer complaints about delayed repairs.

Our Solution

Implemented Servsy's pan-India network with real-time tracking and SLA management across 200+ cities.

"Servsy transformed our after-sales operations. What used to take 5-7 days now gets resolved in under 48 hours."

โ€” Head of Service Operations

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National Home Appliances OEM

Home Appliances
Partnership: 12 months
Scale: 100,000+ service calls/year
35%

Warranty Costs

+32

NPS Score

3x

Peak Season Capacity

98%

Parts Availability

The Challenge

High warranty claim costs and difficulty maintaining service quality standards during peak summer season.

Our Solution

Deployed seasonal capacity scaling with pre-trained technician pool and predictive parts inventory.

"The seasonal scaling capability is a game-changer. We handled 3x volume during summer without compromising quality."

โ€” VP, Customer Experience

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Fast-Growing EV Startup

Electric Vehicles
Partnership: 9 months
Scale: 20,000+ service calls/year
25โ†’150

Cities Covered

4 hrs

Service Response

4.8โ˜…

Customer Rating

2 weeks

Setup Time

The Challenge

Building service infrastructure from scratch while scaling rapidly across new cities.

Our Solution

White-label service network deployment with specialized EV technician training and dedicated support.

"As a startup, building our own service network would have taken years. Servsy got us operational in weeks."

โ€” Co-Founder & COO

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Premium Kitchen Appliances Brand

Kitchen Appliances
Partnership: 8 months
Scale: 35,000+ service calls/year
96%

Service Quality

+18%

Brand Perception

80 cities

Coverage Expansion

+22%

Repeat Purchase

The Challenge

Maintaining premium service experience while expanding to Tier 2 cities without company-owned centers.

Our Solution

Curated partner network with premium service protocols and customer experience training.

"Our customers in Tier 2 cities now get the same premium experience as metro customers."

โ€” National Service Head

Why Brands Choose Servsy

10,000+ Technicians

Certified & trained network

500+ Cities

Pan-India coverage

98% SLA

Compliance guarantee

Real-time Analytics

Complete visibility

Ready to Transform Your Service Operations?

Join 50+ leading brands who trust Servsy for exceptional after-sales service